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Literature review online banking - Online Banking Literature Review Free Essays


Perceptions about the risks involved in m-banking had adverse impact on service quality and satisfaction. Advantage of Internet Banking to the bank Internet banking is a benefit both for the bank and the user. Chapter Two, Global Destiny Cable 1234 Words 6 Pages Financial Restructuring and Its Impact On Corporate Performance In India CHAPTER 2 LITERATURE REVIEW 21 Financial Restructuring and Its Impact On Corporate Performance In India LITERATURE REVIEW Finance is the life blood of business.

I have selected five articles from various areas using the library database.


1975 Belief, Attitude, Intention, Behaviour An Introduction to Theory Research. A set of were provided on how user adoption of online banking can be increased amongst Nigerian customers. Statistics are updated weekly using participating publisher data sourced exclusively from Crossref. Ashish Adholiya, Pankaj Dave, Shilpa Adholiya 2012 this paper investigates the determinants influencing the customer satisfaction for mobile banking users.

By June 1999 the UK and eight of the European countries namely France, Portugal, Germany, Spain, Switzerland, Luxembourg, Holland and Scandinavia has become the leading nation in providing internet banking.

Griffiths argues the dramatic growth in the utilization of the internet occurred due to the expansion of the World Wide Web. Data provided are for informational purposes only. Search About this resource This Information Technology essay was submitted to us by a student in order to help you with your studies.

Bank, Customer, Customer relationship management 889 Words 3 Pages According to King, McKay, Marshall, Lee and Viehland 2008 online banking or electronic banking e- banking includes various banking activities conducted via the Internet from home, business, or on the road opposed to at a physical bank location. Accessibility which can be associated to convenience is another factor that influence consumer to use e-banking. As the result of the research, it had been concluded that the conditional value, emotional value and epistemic value from among consumption values- have positive and statistically meaningful effect on adoption to mobile banking, and that the social value has negative and statistically meaningful effect.

Some the factors like security trust, gender, education, religion, and price can have minimal effect on consumer mindset towards Mobile banking compared to the other factors. It provides greater security since there is no tangible cash involved and also offer continuous connection with the bank. Analyzes a body of literature in order to classify it by themes or categories, rather than simply discussing individual works one after another. About 11 banks provide online banking at different stages 22 propose to apply internet banking in the near future and the remaining 13 banks are not planning to offer internet banking in the immediate. This study result found that Taiwan finance customers had high expectations of information security and preferred high technology products with complex functions. A survey was used to collect data from experienced m-banking application users. The introduction of technology in any firm, company, organization, Institution etc. He claimed that Rabelais a French writer during the renaissance, book was but his dissection.

Review The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of nonprofit and public organizations.

As of March 31, 2010, the Bank operated 1,725 branches in 779 cities and 4,232 automated teller machines ATMs E-Delive ry Channel-Based Bankin g Service s An Emp iric al Stud y cust ome r per cept ions abou t e-b anki ng serv ice s Copyright 2017 Scribd Inc. Accessibility which can be associated to convenience is another factor that influence consumer to use e-banking. Online banking lets you take of your banking needs by logging on to your bank s website with a customer number or user name and password, same financial.


Some of the e-banking services provided by bank in Mauritius are mobile banking, electronic payment, funds transfer from one account to another, loan application and transaction, receiving or checking bank statement online, Automatic Teller Machine ATM and many more.


The review suggests that IB adoption is a complex and multifaceted process, and a joint consideration of customers personal, social, psychological, utilitarian and behavioural aspects is more important than adoption itself and will ultimately result in the intended behaviour. The results of the research study also indicate the perceived credibility risk defined by security risk and privacy risk are significantly associated with behavioural intention in negative relation, which indicates that security and privacy concerns are important in deterring customers from using mobile commerce.

Employing a fuzzy set qualitative comparative analysis fsQCA, this study examines how perceived risk, perceived ease of use, perceived usefulness, compatibility, age, and income all affect mobile banking app use, and non-use, using empirical data from a sample of banking customers.


A set of were provided on how user adoption of online banking can be increased amongst Nigerian customers. A quantitative approach based on survey was used to collect data from 408 IB consumers. Adolescence, Anxiety, Peer group 1516 Words 7 Pages WORK WITH EASE WITH ONLINE BANKING CASE STUDY Submitted to Prof. The whol esa le ban kin g seg men t pro vid es loa ns, non-fu nd fac ili tie s and tra nsa cti on ser vic es to cor por ate, publ ic sec tor uni ts, gov ern men t bodi es, fin anci al insti tuti ons and medium-scale enterpri ses. The hospital has several units like children center, maternity. Burnham et al 2003 identify three types of influential cost. However a more comprehensive definition is given by United Nation Conference on Trade and Development UNCTAD which state that Internet banking refers to the deployment over the internet of retail and wholesale banking service. After the secondary research the report gives an insight into the best-practices based on a critical evaluation of partnership models. The Banks cannot think of introducing a financial product without IT support. Many business analysts underrated the influence of these technologies when they were first introduced.


The primary data for the study is extracted from a survey conducted in Ghaziabad in U. This paper concludes that the banks should better manage consumers experiences to enhance the use of internet banking services by including a process of adjustment and learning over time, and not just focusing on the adoption process itself. com 2Fcheckout 2Fpay 2Ffree-trial 1, showModal get-access, showModalUrl https www. The results have both theoretical and practical implications for m-banking usage and its effects on bank-customer relationships. Review of Related Literature In exploration, we find new techniques, new knowledge, even develop new substances, gadgets, equipment. divided into heading and sub-heading which are logical connected.


A survey was used to collect data from experienced m-banking application users.

This research paper examines the factors influencing the continuance decisions of the early adopters of m-banking services in Kerala, India.

Academic publishing, Citation, Original research 1882 Words 7 Pages Writing a Literature Review A literature review Provides an overview and a critical evaluation of a body of literature relating to a research topic or a research problem. The results of this study can be of use for multiplex as well as single-screen theatres. 89 Retaining consumers and facilitating their continuance are crucial for mobile service providers. This paper focuses on the adoption of internet banking by existing banks customers through an investigation of the factors that influence customer s acceptance of internet banking service.

Hence the current research focuses on the factors influencing actual usage of mobile banking services. 2000 Factors influencing the adoption of internet banking. Security and privacy aspect are crucial factors discouraging consumer to use internet banking. Be it customer service, transactions, remittances, audit, marketing, pricing or any other activity in the Banks, IT plays an important role not to complete the activity with high efficiency but also has the potential to innovate and meet the future requirements. Researcher have developed a model called technology acceptance model TAM.

Alzheimer s disease, Cognition, Epilepsy 1110 Words 4 Pages Join millions of other students and start your research Become a StudyMode Member Have a great research document you think will help inspire other StudyMode members? The only thing you have to do is sit in front of a computer enter your user ID and password then we can start our banking transaction in privacy it prevent consumer from waiting long hours in queue at the banking branch. As the result of the research, it had been concluded that the conditional value, emotional value and epistemic value from among consumption values- have positive and statistically meaningful effect on adoption to mobile banking, and that the social value has negative and statistically meaningful effect. b Literature review own your selected topic, a maximum of five pages. 2008 What determines Turkish customers acceptance of internet banking? Electronic banking is the new way of doing business without setting foot outside.

Yan Supervised Machine Learning Approaches A Survey, ICTACT Journal on Soft Computing, pp. 2008 Technology acceptance model 3 a research agenda on interventions. International Journal of Bank Marketing 17 7 324 334. Electronic health record, Health care, Health care provider 2504 Words 7 Pages Literature Review Department of Communication Studies Literature Review Below is a review of literature on the uprising topic of employers using social media sites to screen current or potential employees.


It was use to identify design problems before user have experience with the new system.

HDFC Bank has always prided itself on a highly automated environment, be it in terms of information technology or communication systems. It included 29 variables which will help in enhancing the satisfaction of the customer with usage of internet banking in India.

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